FAQs
How do I go about making a purchase?
We're glad you've asked! There're 2 ways to place your order:
1. Via the site
You may start shopping by clicking here. Select your products > denote the quantity > checkout > select mode of delivery> make payment > wala!
2. Via our sales hotline | Tel: 6293 2124
You may start shopping by clicking here.
Note down the products you wish to purchase, dial for our sales hotline and make known your request. After confirmation by our staff, you may proceed to pick up your purchase. Note that CASH/NETS at our store (132 Arab street) are the only modes of payment if you wish to purchase via our sales hotline.
What are the delivery options available?
1.Self Pick-up
You may pick up your orders at our store, 132 Arab Street after receiving the confirmation email. Note that CASH/NETS are the only modes of payment.
2. Mailing
We send our parcels via SingPost/ Speedpost and charges are as follows:
up to 1kg: $3
1- 2kg: $4
2- 5kg: $11
5- 10kg: $12
10- 15kg: $13
15- 20kg: $14
20- 30kg: $16.50
3. Doorstep/ Office Delivery
There is a flat charge of $30 delivery fees* for orders $150-$299.
Delivery fee of $30 is waived* for orders above $300.
There are no delivery options for orders below $150 (please swing by our store at 132 Arab Street or opt for mailing instead).
*excludes restricted areas: Sentosa, all army camps, PS ports and ferry points, Jurong Island and Airport Cargo Complex and Terminals.
What are the modes of payment available on this site?
We accept Paypal, local bank transfers and cash-on-delivery/self-pick-up.
Do theplasticware do wholesale?
Yes, please send us a mail at hello@theplasticware.com or dial 6293 2124.
What are the timings available for self pick-up at 132 Arab Street?
Our store is open daily, 9am- 5pm excluding sundays and public holiday. Anytime within our opening hours is apt for collection or sales enquires.